Just because your job title says you’re a leader, that doesn’t mean you’re leading. This collection first defines what good leadership is, and then exposes you to some of the best leadership practices ever.
Demonstrating Leadership
Setting The Right Tone At The Top – Sir Michael Rake, BT Group
Leadership 24/7 – Ken Freeman, KKR
The Head Gardener – Lord Colin Sharman, Aegis Group
Leadership Is Not A Popularity Contest – Sanjiv Ahuja, Augere
The CEO Sets The Tone – Domenico De Sole, Gucci Group
If You’re Going To Lead, Trust Your Judgment – Howard Lester, Williams-Sonoma
Having The Courage Of Your Convictions – Amelia Fawcett, Pensions First, LLC
Leadership Is About Empowering Others To Lead – William George, Medtronic
Matching Your Actions To Your Words – Paul Anderson, Spectra Energy
Leaders Sit In A Powerful Spotlight – Professor Jay Conger, Kravis Leadership Institute
Communicating
Communicating Through Conflict – Roger Fisher, Harvard Law School
Listen – Phil Smith, Cisco Systems
Open Up Communication – Sir David Varney, HM Revenue and Customs
Motivating Through Communication – Sir George Bull, Diageo
Prepare Thoroughly And Know Your Audience – Rosabeth Moss Kanter, Harvard Business School
Choose Your Words Carefully – Paul Anderson, Spectra Energy
Find Your Personal Communication Style – Laura Tyson, The Clinton Administration
The Impact Of Strategic Storytelling – Professor Jay Conger, Kravis Leadership Institute
Repeat Your Message Simply And Consistently – Sir Michael Rake, BT Group
Never Give An Ultimatum – Dame Anita Roddick, The Body Shop International
Managing People & Conflict
Dealing With High-Maintenance Individuals – Dawn Airey, ITV
Stick To The Facts And Stand Your Ground – E. Neville Isdell, The Coca-Cola Company
Make Money But Treat People Well – Sir David Bell, Pearson
Praise And Support, Not Targets And Blame – Sir John Banham, Johnson Matthey
Incentivizing Conflict – Mark Gerzon, Mediators Foundation
Empower Your People To Deliver – Neil Holloway, Microsoft International
Getting The Best Out Of A Team – Michael Dell, Dell, Inc.
Keeping Peace Between People – Sir Mark Weinberg, St. James’s Place Capital
Tough Conversations – Stephen Dando, Reuters
Setting Clear And Achievable Goals – Roger Parry, Clear Channel International
Involve Key People In Setting Direction – Sir Donald Cruickshank, London Stock Exchange
Areas Of Special Focus
Balancing Creative & Financial – Sir Martin Sorrell, WPP
Promoting A Social & Environmental Agenda – Anders Dahlvig, Ikea Services
Encouraging Risk, Innovation And Change – Michael Dell, Dell, Inc.
Your Relationship With The Public – Will Whitehorn, Virgin Galactic
Creating Financial Acumen Within Your Company – Blythe McGarvie, Leadership for International Finance
Standardize Practices Across Business Functions – Robert Herbold, Microsoft Corporation
The Rule Of Adjacency In M&A – Aart de Geus, Synopsys
Take A Harder Look At Your Market Segments – William Lamar, Jr., McDonald’s USA
Mergers & Acquisitions – Sir Bob Reid, ICE Clear Europe
Inside Every CEO There’s A Human Being – Mark Goyder, Tomorrow’s Company
Institutionalizing The Process Of Reinvention – Dr. William K Fung, Li & Fung Group
Never Put The Customer In The Middle Of Your Merger – Ivan Seidenberg, Verizon
