We are living through extraordinary times. Very few of your people have faced down a genuine economic crisis. To thrive in the current climate, they need the hard-won lessons of proven leaders who have been there before and come out on top.
Weathering The Storm
Make It Your Business To Know Your Customers – Ray Anderson, Interface Inc.
Focus On What Really Matters – Sir George Cox, Institute of Directors
Managing Through A Crisis – Erroll Davis Jr, Alliant Energy Corporation
Rising From The Ashes After A Crisis – Ping Fu, Geomagic
Weathering The Perfect Storm – William Harrison, JPMorgan Chase & Co.
Restoring Belief In A Struggling Business – Shelly Lazarus, Ogilvy & Mather Worldwide
Keeping Control Of Cash – Sir Peter Middleton, Camelot
The Self-Reliant Leader – Sir Michael Rake, BT Group
Work On What You Can Control – Sir Nick Scheele, Ford Motor Company
Smart Cost Reduction – Paul Skinner, Shell Oil Products Company LLC
Effective Communication
Communicate Your Strategy Clearly – Sanjiv Ahuja, Augere
Eliminate Blame – Domenico De Sole, Gucci Group
Leaders Must Reach Out To Their People – William Harrison, JPMorgan Chase & Co.
More Is Better – John Lundgren, The Stanley Works
Deliver Bad News Quickly – Sir Peter Middleton, Camelot
Repeat Your Message Simply And Consistently – Sir Michael Rake, BT Group
Avoid Uncertainty – John Roberts, United Utilities
Riding Out A Recession – Richard Santulli, NetJets
Communicating Through Uncertain Times – Dame Barbara Stocking, Oxfam GB
When Your Brand Is Under Fire, Honesty Is The Best Policy – Jimmy Wales, Wikipedia, Wikia Foundation
Motivating People
Praise And Support, Not Targets And Blame – Sir John Banham, Johnson Matthey
Adapt Your Leadership Style For Each Individual – David Brandon, Domino's Pizza
Motivating Through Communication – Sir George Bull, Diageo
Staging Significant Moments – Professor Jay Conger, Kravis Leadership Institute
Persevere And Achieve The Unexpected – Amelia Fawcett, Pensions First, LLC
The Power Of Good Conversation – Lynda Gratton, London Business School
Engage, Empower And Excite Your People – William Johnson, H.J. Heinz Company
Re-inventing An Organization – Maurice Levy, Publicis Groupe
Be Honest – David McTurk, Bookham Technology
Change Comes Through Consistent Communication – Sir Nick Scheele, Ford Motor Company
Be Resilient
What’s The Worst That Can Happen… – Jeffrey Hayzlett, Eastman Kodak Company
Be Persistent – Sir David Michels, Hilton Group
Overcoming Obstacles – Lord Karan Bilimoria, Cobra Beer
Always Be Resilient – Peter Ellwood, Rexam Group
You Must Adapt To Change – William Harrison, JPMorgan Chase & Co.
Always Avoid Conflict If Possible – Robert Johnson, Black Entertainment Television
Snatching Victory From The Jaws Of Defeat – Kay Koplovitz, USA Networks
You Need Clarity And Commitment To Execute – Liam McGee, The Hartford Financial Services Group, Inc.
Persevere In The Face Of Adversity – Dianne Thompson, Camelot Group
Don’t Let Bureaucracy Block Change – Laura Tyson, The Clinton Administration
Seize Opportunities
Finding Solutions For A Successful Turnaround – Paul Anderson, Spectra Energy
Turning A Threat Into An Opportunity – Lord Karan Bilimoria, Cobra Beer
Change Is Good – David Brandon, Domino's Pizza
Creating A Common Language For A New Course of Action – Clayton Christensen, Harvard Business School
Involving Customers In The Change Process – Ken Freeman, KKR
The Counter-Intuitive Strategy – William Johnson, H.J. Heinz Company
Be Alert To New Opportunities – JW Marriott, Jr, Marriott International, Inc.
Seize Opportunities and Move Decisively – Clive Mather, Shell Canada
Finding Hidden Reserves Of Performance – John Roberts, United Utilities
Leveraging The Hidden Assets In Your Business – Andrew Sherman, Grow Fast Grow Right
Never Waste A Good Crisis – Giam Swiegers, Deloitte Australia